Friday, August 30, 2019

2A - Bug List

1.    Bug: Old people that drive really slowly and/or are oblivious while driving.
Why: People still need to commute regardless of their age, so older people still need to drive. With their advanced age comes slower reaction times and less spatial awareness so, when they drive, it is at a much slower speed where they can perceive what’s going on around them better.

2.    Bug: When fast-food workers forget to add sauce to the bag or remove/add things you specified during the order.

Why: Fast food workers are usually working in a very fast-paced environment that values efficiency over accuracy. Many times, the person taking your order is not the person bagging it so there is a chance that there is a disconnect or miscommunication between the two individuals. Lack of interest and overall disregard for the accuracy of your order is also a common reason.

3.    Bug: When listening to music on your phone and you accidentally close the music streaming app while closing apps in the multitasking menu.

Why: This tends to happen because closing apps in the multitasking menu has become a mindless task where we just quickly swipe the apps closed as quickly as possible. In this routine one usually does it quickly and without paying much attention, so the music streaming app is closed many times as a result.

4.    Bug: Having to constantly untangle headphone wires.

Why: Most people just stuff their headphones into a pocket or bag. This causes the relatively thin wires to tangle and make the whole thing a ball of tangled wires that is a hassle to untangle the next time they are used.

5.    Bug: Living with people that don’t know how to pick up after themselves.

Why: Some people were just raised in a household where they had someone do everything for them. So, when they start to live on their own or with other people they aren’t used to picking up after themselves because they have become accustomed to having someone else do it for them.

6.    Bug: Plastic grocery bags that rip and tear when you put anything into them.

Why: Making the bags out of the thinnest and/or lowest quality plastic is the cheapest option for the business. Businesses don’t want to spend money on a product that is extremely disposable and used for such a short time. Also, with the recent efforts to be more environmentally conscious, grocers have shifted to bags with less plastic to have a reduced impact on the amount of plastic waste they produce.

7.    Bug: People who chew food with their mouth open.

Why: Some people are oblivious to it because when they eat, they are not called out on it. Other times it is because they were raised differently, and it wasn’t something they were taught.

8.    Bug: Drivers not using their turn signals when they switch lanes.

Many drivers don’t indicate because they are too lazy, or they don’t think they need to indicate when they switch lanes.

9.    Bug: Professors spending an entire lecture reading off of pre-made slides verbatim.

Why: Many professors find it acceptable to just read off of slides during lecture because they are pre-made and therefore require no additional effort to teach the material. Laziness is a cause but so is having content that is very straight forward and does not require more elaboration.

10.  Bug: ordering a meal online to be picked up and they start making it when you arrive.

Why: Many restaurants do not have an effective way to complete both in-store and online orders, therefore, they pile up and are only done when the customer arrives and complains.

11.  Bug: Apple discontinuing MagSafe chargers for their laptops.

Why: Apple wants to transition all their laptops to USB-C so they discontinued the MagSafe charger in favor of 4 USB-C ports that can act as charging ports. Faster and multi-purpose, the USB-C ports made more sense than keeping a legacy charging system.

12. Bug: Dryers that never fully dry your clothes the first time.

Why: Many people put too many wet clothes together in one dryer load and therefore make it extremely hard to fully dry all the clothes. Also, many older dryers may have faulty heating systems that cause heat loss and more wet clothes.

13.  Bug: People who send multiple texts instead of just one longer, more complete message.

Why: Many people prefer to send messages in short bursts rather than wait and compose a message that articulates all their thoughts in a longer message. It is also more time-efficient in certain situations to send a few quick texts than a long, drawn-out text.

14.  Bug: Clothes that run bigger/smaller than their listed size of common sizing norms.

Why: Many clothing companies use their own standard of measurements and templates. This practice makes inconsistencies in the sizing of clothes common as well as the clothing company cutting costs in production leading to loss of quality and sizing accuracy.

15.  Bug: People who park extremely close to your vehicle and make it impossible to open the door or leave.

Why: Many drivers have little to no regard for the people around them. So, many will park anywhere they can even if it inconveniences the people parked next to them.

16.  Bug: Public transportation that is never on time.

Why: Many times, the overall public transportation system is inefficient and ill-equipped. Therefore, inconsistencies in the scheduled arrival times and actual times are inevitable.

17.  Bug: People who bring young children to movie theaters or performances/concerts.

Why: Many times, the parents or caretakers want to attend the event, but they were not able to find a babysitter for the child. So, their only option is to bring the child with them if they still want to attend.

18.  Bug: Professors that include trick questions in their exams.

Why: Many professors believe that adding trick questions to an exam is a good way of rewarding students that are able to pay attention and not fall for the trick.

19.  Bug: People that call at inappropriate times. (late at night/super early morning)

Why: Many people think that the reason that they are calling you is extremely important, so they do not see a problem with calling you at that hour.

20.  Bug: Restaurant workers that mispronounce/misspell even phonetically simple names.

Why: Some workers may genuinely have a hard time pronouncing a name even if it is phonetically simple. Others, do not care enough to even make an attempt so they do the bare minimum which results in extreme pronunciations and spellings.

Reflection: To be honest, I did struggle a little with coming up with 20 unique things that bug me. I consider myself a pretty easy-going guy, so I usually don’t spend much time listing things that bother me. I do have to say that this exercise really shows you how many things you let bother you even though you recognize why they happen. I think the skill of identifying problems and their causes can be extremely valuable to an entrepreneur and makes this assignment very interesting from an entrepreneurial standpoint.